A common query is whether or not BPO is similar to a call center. Although there’s overlap, they’re not identical. Call centers are a subset of BPO, specifically less than entrance-office BPO, focusing on customer interactions like handling inquiries or grievances. Malaysia is on the forefront of electronic transformation and https://bpocompanyinmalaysia42975.blogunteer.com/36553184/the-best-side-of-bpo-051