Https://support.empowersuite.com/hc/en-us/community/posts/16232665391004-Qantas-Flight-Ticket-Cancellation-and-Refund-Process https://support.empowersuite.com/hc/en-us/community/posts/16232665391004-Qantas-Flight-Ticket-Cancellation-and-Refund-Process